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Privacy Policy

Last updated: Nov, 2025

MomLittles operates this store and website (momlittles.com), including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

MomLittles is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.
  • Financial information: Credit card details, transaction details, and payment confirmation. (Note: Full credit card numbers are processed by our secure payment gateway and not stored directly by us).
  • Account information: Username, password, preferences, and settings.
  • Transaction information: Items viewed, cart contents, wishlists, purchases, returns, and exchanges.
  • Communications: Information included in emails or support inquiries sent to us.
  • Device & Usage information: IP address, browser type, device info, cookies, and browsing behavior on our site.

2. Personal Information Sources

We collect personal information from:

  • Directly from you: When you place an order, create an account, or contact support.
  • Automatically: Through cookies and pixels when you browse our website.
  • From third parties: Such as Shopify (our platform provider), payment processors, and advertising partners.

3. How We Use Your Personal Information

We use your information to:

  • Provide Services: Process payments, fulfill orders, ship products, handle returns, and manage your account.
  • Marketing: Send promotional emails (only with your consent) and show you relevant ads.
  • Security: Detect fraud, secure your account, and ensure safe transactions.
  • Communication: Respond to your questions and provide customer support.
  • Legal Compliance: Comply with applicable laws and enforce our terms.

4. How We Disclose Personal Information

We may share your information with trusted third parties for legitimate business purposes:

  • Service Providers: Shopify, payment gateways (e.g., PayPal, Stripe), shipping carriers (e.g., USPS, DHL), and IT support.
  • Marketing Partners: To help us provide personalized advertising (you can opt-out of this).
  • Legal Requirements: If required by law, subpoena, or to protect our rights.
  • Corporate Transactions: In the event of a merger or acquisition.

5. Relationship with Shopify

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. For more insight, you may also want to read Shopify’s Consumer Privacy Policy.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these outside sites. We encourage you to read the privacy policies of any website you visit.

7. Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information from children under the age of majority. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

8. Security and Retention

We take reasonable steps to protect your personal information, including using SSL encryption. However, no method of transmission over the Internet is 100% secure. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights and Choices

Depending on your location (such as the EEA, UK, or certain US states), you may have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Delete: Request that we delete your personal information.
  • Right to Correct: Update inaccurate information.
  • Right to Opt-Out: Opt-out of targeted advertising or the sale of personal data.

To exercise these rights, please contact us at support@momlittles.com.

10. Cookies

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

11. International Transfers

Please note that your information may be transferred to, stored, and processed in countries outside of your country of residence, including Canada (where Shopify is based) and the United States. We rely on recognized transfer mechanisms to ensure your data is protected.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with the "Last updated" date.

13. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

  • Company Name: Guangzhou Azula Network Technology Co., Ltd
  • Email: support@momlittles.com
  • Tel: +86 139 0238 8842 (CN Office)
  • Customer Service Phone: +1 (509) 921-5767 (US Support Line)
  • Address: Room 1003, Building 1, Eton Mansion, No. 2, Jiapin 2nd Street, Shatou Street, Panyu District, Guangzhou, China, 511442
  • Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)